Knowledge-Based Authentication
This security measure verifies user identity by asking questions based on personal information, like past addresses or account details, that only the user should know.
Connect with a notary 24/7 via your computer, tablet or smartphone.
DigiNotary streamlines notarization with online access, boosts efficiency, and reduces costs. It ensures security with KBA and audit trails, supports custom branding, protects user data, integrates with existing systems, and offers analytics for improvement.
This security measure verifies user identity by asking questions based on personal information, like past addresses or account details, that only the user should know.
Whitelabeling lets businesses offer notarization under their own brand, making it appear as an in-house solution.
This provides insights into user interactions with the platform, including usage patterns, access frequency, and common issues.
This feature records all actions on the platform, creating a detailed log of events essential for security, compliance, and accountability.
This allows DigiNotary to integrate seamlessly with a company's existing systems, enabling businesses to incorporate notarization into their workflows.
Ensures users retain control over their data and protects their privacy by implementing robust security measures.
We are not only best in our products but also great in taking care of your business. Enjoy a world class dedicated team to help you succeed.
The figures below are illustrative tiers from DigiNotary's public site. This platform's actual, real-time pricing — the notary fee cap per state plus the platform membership — is on the Pricing page.
Membership + per-act fee
Matches how this platform actually bills — see the Pricing page for the exact figures.
Custom pricing
Custom pricing
DigiNotary is a platform that allows users to upload documents and connect with notaries for online notarization.
Online notarization allows notaries to notarize documents electronically via audio-video technology, making the process remote and convenient.
DigiNotary operates in states where remote online notarization (RON) is legal. Please check your state's regulations for RON.
Users upload documents, find a notary, and complete the notarization via video conferencing with the notary.
DigiNotary can notarize a wide range of documents, including affidavits, contracts, power of attorney, and real estate documents.
Yes, online notarization is legally valid in states where it is authorized. Notarizations performed on DigiNotary meet the legal requirements for remote notarization.
Yes, you need to create an account to use DigiNotary's services.
You can sign up on the DigiNotary platform by providing your email address and creating a password.
You need a computer or smartphone with a camera, microphone, and a stable internet connection to complete the process.
After creating an account, you can easily upload documents in PDF format by clicking on the 'Upload Document' button.
Yes, DigiNotary is mobile-friendly and can be accessed via any smartphone or tablet.
Currently, DigiNotary can be accessed via web browsers on mobile devices. A dedicated mobile app is under development.
DigiNotary connects users with licensed notaries public who are authorized to perform remote online notarizations.
After uploading your document, DigiNotary will match you with a notary available to complete your notarization.
You can either be automatically matched with a notary or select from a list of available notaries based on their availability.
Yes, DigiNotary uses encryption to protect your documents and personal information.
DigiNotary uses identity verification processes, including knowledge-based authentication (KBA) and credential analysis.
Yes, notarized documents are stored securely on the platform, and you can access them anytime through your account.
Only you, the notary, and any authorized parties have access to your documents.
Yes, you can delete your documents after notarization, but we recommend keeping a copy for future reference.
Yes, DigiNotary complies with state and federal regulations for remote online notarization.
Yes, the video session is recorded as part of the legal requirements for remote online notarization.
Video recordings are stored for a minimum of 5 years, as required by law.
Yes, you can request a copy of the video recording through your account.
DigiNotary does not share your personal information with third parties without your consent, except as required by law.
Pricing depends on your notary's fee and your state's statutory cap, plus an active platform membership. See the Pricing page for exact figures.
No, DigiNotary is transparent about its fees, and there are no hidden charges.
You can pay using a credit card, debit card, or other payment methods supported by DigiNotary.
Currently, DigiNotary does not offer a free trial. However, promotions and discounts may be available periodically.
Refunds are provided in cases where notarization could not be completed due to technical issues or notary availability.
No, you only pay after selecting a notary and completing the notarization process.
Yes, DigiNotary allows you to bundle multiple notarizations into a single payment if necessary.
DigiNotary accepts major credit cards, debit cards, and digital wallets.
Yes, we offer discounts for businesses or individuals who need bulk notarizations.
You can cancel a notarization session without a fee if done before the session begins. Afterward, a partial fee may apply.
You can apply to become a notary on DigiNotary by submitting your notary commission and credentials through the platform.
There is no fee to sign up as a notary on DigiNotary, but a commission fee is deducted from each transaction.
Notaries must be licensed, commissioned in a state that allows RON, and have the necessary technology for online notarization.
Earnings depend on the number of notarizations you perform and your own notarial fee, up to your state's statutory cap.
No special software is needed beyond a computer or smartphone with a camera, microphone, and internet access.
Notaries are paid via direct deposit or other payment methods after successfully completing a notarization session.
Payments are typically processed weekly, depending on the volume of notarizations completed.
Yes, notaries on DigiNotary can set their own schedules and availability.
No, you can choose which types of documents you are willing to notarize based on your expertise and preference.
If you experience technical issues, you can reschedule the session or contact DigiNotary support for assistance.
You must be commissioned in a state that allows remote online notarization to work on DigiNotary.
If your video connection fails, you can reconnect or reschedule the session. DigiNotary support is available to help.
DigiNotary supports PDF and some image formats for document uploads.
If you're having trouble with identity verification, ensure you enter correct information, use a valid government-issued ID, and have a stable internet connection. Contact support if the issue persists.
Ensure your document is in PDF format and under the file size limit. Try re-uploading or using a different device if the issue continues.
Check your internet connection and ensure your camera is working properly. You can also reduce other internet usage to improve bandwidth.
Yes, DigiNotary supports all major browsers, including Chrome, Firefox, Safari, and Edge. Ensure your browser is up-to-date.
If the session is interrupted, you can reconnect or reschedule. Contact customer support for further assistance.
If your notary fails to join the session, you can reschedule or be matched with a new notary.
You can reschedule a session from your account dashboard or by contacting your notary.
Check that your payment details are correct and your account has sufficient funds. If the issue persists, contact your bank or DigiNotary support.
Use the 'Forgot Password' feature to reset your password. If you still can't access it, contact support for help.
You can contact DigiNotary support via email, live chat, or phone, available on the website.
Yes, as long as the notarization meets legal requirements, it is accepted in courts within states that allow RON.
Online notarization is governed by state-specific laws, including RON statutes and the Uniform Electronic Transactions Act (UETA).
Yes, DigiNotary complies with the federal eSign Act, which recognizes the legal validity of electronic signatures.
Yes, you can notarize out-of-state documents as long as the notary is licensed in a state where RON is allowed.
DigiNotary can notarize documents for use abroad, but you should verify whether the receiving country accepts online notarizations.
In many states, notaries are prohibited from notarizing documents for immediate family members. Check your state's regulations.
Yes, notarized documents are legally binding across states that recognize online notarization.
Valid government-issued photo IDs, such as a driver's license or passport, are required for identity verification.
Yes, DigiNotary supports the notarization of real estate documents, including deeds, mortgages, and title transfers.
If you fail identity verification, you may be asked to try again or provide additional identification documents.
Check your state's legal requirements for notarization, or consult with a notary on DigiNotary before proceeding.
Yes, DigiNotary supports documents with multiple signers, provided each signer completes the identity verification process.
Yes, electronic signatures are legally valid and recognized under the eSign Act.
Yes, DigiNotary can be used for a variety of business and corporate documents, such as contracts and agreements.
Yes, powers of attorney can be notarized online, as long as the state allows remote notarization for such documents.
Some states allow wills to be notarized online, but it's important to verify whether your state requires in-person witnesses.
Yes, legal affidavits can be notarized through DigiNotary.
Yes, adoption documents can be notarized remotely, as long as the governing jurisdiction accepts online notarizations.
Yes, business-related documents such as contracts and agreements can be notarized through DigiNotary.
DigiNotary can notarize certain immigration-related documents, but you should verify with the relevant immigration authority.
Yes, loan documents, including mortgage and refinance paperwork, can be notarized on DigiNotary.
Yes, DigiNotary can be used to notarize divorce agreements and other related documents.
Yes, school forms such as permission slips and affidavits can be notarized remotely.
Yes, healthcare documents can be notarized on DigiNotary but the regulations may vary by state.
Currently, DigiNotary does not offer Apostille services. You'll need to handle Apostille separately.
Visit the DigiNotary website or app and sign up by providing basic information like name, email, and password.
Yes, identity verification is required to ensure the integrity of the notarization process.
Most government-issued IDs are accepted, including driver's licenses, passports, and national ID cards.
Yes, DigiNotary is available on both desktop and mobile platforms.
DigiNotary works on most modern browsers such as Chrome, Firefox, Edge, and Safari.
Yes, as long as remote notarization is legal in your location and the notary you select can operate in your country.
Currently, DigiNotary only supports one email address per account.
Yes, you can update your personal details in your account settings.
Account security follows standard email/password login today; additional verification options may be added over time.
DigiNotary accepts PDF documents for notarization.
Very large files may take longer to process; keep documents to a reasonable size for the smoothest upload.
Yes, a session can include more than one document.
No, you do not need to print the document. The notarization happens electronically.
Your signature is captured live during the recorded session with the notary, as part of the notarial act itself.
You can cancel the request and submit a corrected document before the notary begins the session.
Witness requirements depend on your document type and state — check your jurisdiction's rules before the session.
Yes, you can request an appointment time when submitting your document, or proceed as-soon-as-possible.
No, charges are only applied once your document is sealed.
You'll join a recorded video call with the notary, who will verify your identity and witness your electronic signature.
Yes, you'll need to present a government-issued ID as part of identity verification.
Yes, you can speak with the notary via the video call to ask questions or clarify concerns.
Sessions usually last between 10 to 20 minutes, depending on the complexity of the document.
The notary will advise you on corrections before completing the process.
Yes, the session is recorded as part of the legal requirements for remote online notarization.
Yes, you can handle multiple documents during a single notarization session.
No, while many states allow remote notarization, some still require in-person notarization. Check your state laws for details.
Yes, DigiNotary is designed to comply with local regulations in each jurisdiction where remote notarization is allowed.
It depends on the country's laws regarding remote notarization. Consult local regulations or legal counsel for clarity.
Yes, documents notarized via DigiNotary are legally binding as long as they meet the requirements of your jurisdiction.
Upload it and get a plain answer: is the signature intact, is it valid, and is the sealing notary commissioned on this platform. No account required.